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Re: I have not had on demand since dec 22

Regular Visitor

Re: I have not had on demand since dec 22

I haven’t either, if not longer. Placed tons of calls to Customer Service. They tell me it’s outside, and other tickets involved. (I’m assuming customers) and it’ll be fixed such & such day. A month later or more late, still nothing. I’m ready to switch cable networks.
Official Employee

Re: I have not had on demand since dec 22

Hi tr8cy0822, I have further information regarding your account and would need to get a technician scheduled to further assist. Could you please send me a private message with your account information (name on account, address and account number).

 

Thank you




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Official Employee

Re: I have not had on demand since dec 22

Hi Tr8cy0822, thank you for working with me in private message.   If you have questions in the future please let us know.

 

Thank you




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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
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