Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,854

members

1,521

online

36,140

topics

Top

Re: I have not had on demand since dec 22

Regular Visitor

Re: I have not had on demand since dec 22

I haven’t either, if not longer. Placed tons of calls to Customer Service. They tell me it’s outside, and other tickets involved. (I’m assuming customers) and it’ll be fixed such & such day. A month later or more late, still nothing. I’m ready to switch cable networks.
Official Employee

Re: I have not had on demand since dec 22

Hi tr8cy0822, I have further information regarding your account and would need to get a technician scheduled to further assist. Could you please send me a private message with your account information (name on account, address and account number).

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Official Employee

Re: I have not had on demand since dec 22

Hi Tr8cy0822, thank you for working with me in private message.   If you have questions in the future please let us know.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Labels
Discussion stats
  • 2 replies
  • 240 views
  • 0 kudos
  • 2 in conversation