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Purchased movie cuts off early when streamed

Posted by
Visitor
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Message 1 of 2
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I purchased the movie Mad Max Fury Road late last month.  

 

It works fine watching from my set top box, but when streaming via the website or android app (tested on multiple devices) the movie cuts off approximately 23 minutes early.

 

I have called Comcast multiple times about this in the last two weeks, nothing has been solved.  I just tested it again, same result, cutting off at the same point in the movie.

 

Some help or a fix would be nice!

 

Apologies if I posted this in the wrong forum.

1 REPLY
Posted by
Official Employee

Message 2 of 2
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Hi moll720, is this the only content that cuts off early? Do you get an error message when your movie is interrupted? Have you tried using more than one device to stream this movie? 




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