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Purchased 7 day pass on 2/11/18 which worked for 3 days. NowI can't connect. Help.

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Purchased 7 day pass on 2/11/18 which worked for 3 days. NowI can't connect. Help.

How can I get my service back?  Bought 7 day pass but it only worked for 3 days and now won't connect.

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