Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,761,336

members

69

online now

1,917,292

discussions

Back to Top

On demand

New Poster

On demand

I've watched every episode to this series in SD. Now in order to watch the most current, it says i have to upgrade to HD! The new episide airs soon, yet i cannot watch the most current. Why!?
Official Employee

Re: On demand

 

Hi Amilee248, can you please verify what show you're referring to? Some networks will only display the content in HD, which could be the case here, please try rebooting your cable box to see if it corrects the issue. If not please reach back out to me here. 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon