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On Demand issues

New Poster

On Demand issues

I catch up on shows with OnDemand. Anything I watch there gets cut off at commercial time. I go back to resume and it starts all over. Why and how can this be fixed?
New Poster

Re: On Demand issues

This happens to me MULTIPLE TIMES A DAY.  It seems like it is a problem with the files they are posting.  The shows seem to get refreshed  later in the day or the next day (which deletes where I was cut off) and will then play.  Since I cannot fast forward I have to let the show paly through to the time I left off.  This does not really fit with Comcast's new slogan "we should fit into your life, you should not have to fit into ours" or something like that.  Here are pictures from the number of times it has happened to me just in the past three days.  I tried to call customer service and all they do is refresh the signal which does not help.  I'm not sure where else to look for a solution to this problem.  It is wildly frustrating because I pay an exorbitant amount of money and they can't even provide reliable on demand service.

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Official Employee

Re: On Demand issues

Hello all, although we provide these channels to you as your cable provider we do not post the content on demand or insert any commercials in the feed. The network that airs the show is responsible for posting the content and adding commercials. If you have certain shows/movies that continuously have this issue please provide the title of the show/movie and the network that the content airs on and I can reach out to them to have the feed fixed. You can also reach out to the network yourself and provide the same feedback. 


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Contributor

Re: On Demand issues

LOOK WHAT COMCAST OWNS... 

https://www.investopedia.com/articles/markets/101215/top-4-companies-owned-comcast.asp

https://www.investopedia.com/articles/markets/042816/comcast-acquires-dreamworks-animation-38b-dwa-c...

SO when they tell you ITS THE NETWORKS FAULT ,,,

and go on about licensing ETC 

LIES ALL LIES

SEE FOR YOURSELF

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