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On Demand crashes whilst watching a show

New Poster

On Demand crashes whilst watching a show

When watching a show or movie from On Demand, it will go to a black screen, then bring up a screen with the error code rdk-03053
Restarted about 5 times, also filled all instructions on the error code besides calling. Still crashes. Please fix this!!!
IMG_20180212_185922539.jpg
New Poster

Re: On Demand crashes whilst watching a show

Now on the last restart. It's stuck on this screen. I just changed this box out about two weeks ago. I pay too much for this kinda problem constantly happening
IMG_20180212_190632709.jpg
New Poster

Re: On Demand crashes whilst watching a show

Now it keeps stating it cannot connect to the X1 platform and crashes. Uugggggghhhhhh!
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