Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,499

members

644

online

29,161

topics

Top

On Demand and Guide

New Poster

On Demand and Guide

My On Demand is not working (error messge CL-0x000f) and the guide only lists programs for the next several hours (after that I get the 'to be announced' message).

I have checked all cables and connections and unplugged and plugged the box back in several times with no change. I chatted with a tech but they said that resetting the box would work which it did not. Any other suggerstions?

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 0 replies
  • 146 views
  • 0 kudos
  • 1 in conversation