Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,996

members

1,674

online

30,067

topics

Top

On Demand Stopped Working on TiVo

Frequent Visitor

On Demand Stopped Working on TiVo

We have 2 TiVos, and On Demand has stopped working on one of them. I get a GSM-2 error when I try to access it. I called Comcast support but they were no help. It has worked fine for years, so I'm not sure what the issue could be. I have gotten support from Comcast Admins on here before for our TiVos, so I'm hoping I'll have success again! I'd be happy to PM with any info you might need.

Official Employee

Re: On Demand Stopped Working on TiVo

Hi rt8993, I have responded to your private message.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Frequent Visitor

Re: On Demand Stopped Working on TiVo

Thank you for your help ComcastPhill, my On Demand is working again on both TiVos!

Official Employee

Re: On Demand Stopped Working on TiVo

Hi rt8933, thank you for working with me via private message and glad your services are now working.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 3 replies
  • 258 views
  • 0 kudos
  • 2 in conversation