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ONDemand error code 22

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Message 1 of 4
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When ever I try to watch an ONDemand movie on my new cable service (installed yesterday) I get an error 22 message.  Anyone have a solution without having to sit on hold for 30 minutes?

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Posted by
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Message 2 of 4
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Im having the same issue with my x1 dvr installed today. Any solution?

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Message 3 of 4
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You may have tried this already but i umplugged the main box for 2 minutes and plugged it back in and on demand now works... hope this helps

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Message 4 of 4
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Had my install done today. The installer had a problem with error #22. After a few resets he remembered to do the "UDB hit." This fixed it within 15min. Hope this helps.