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Had a power outage last night, and now cannot get On Demand to load

New Poster

Had a power outage last night, and now cannot get On Demand to load

On Demand will not load.  Everything else does, but ....need help

Problem Solver

Re: Had a power outage last night, and now cannot get On Demand to load

Have you tried unpluging and reseting the box since then?

 

The Comcast service center may have been down too. If you still have problems the bo may may been spiked from the storm and needs replacing.

Official Employee

Re: Had a power outage last night, and now cannot get On Demand to load

 

Hi pecklyn, do you get an error message while trying to access on demand? Here is some helpful information that will help you get your services working properly, please click on this link to see more. 




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