Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,573

members

1,337

online

29,175

topics

Top

HD on demand movie rentals only have a stereo soundtrack???

New Poster

HD on demand movie rentals only have a stereo soundtrack???

I rented the HD edition of the movie Dunkirk last night and was highly disappointed that the audio was not in 5.1/Dolby Surround. Is this how all of the HD on demand movies are? I'm a new xfinity customer and this did not make a great first impression. I have a high end audio system and am a bit of an audiophile, so I know it is not the connections between the DVR/Receiver/TV. 

 

Anyone have any insight to this? Should I just rent my movies from Amazon?

 

Edit: Update. Apparently a recent firmware update had unknowinlgy reset my audio settings for the listening mode that was being used by the X1. I changed it back to Dolby Digital and am now getting 5.1. 

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 0 replies
  • 235 views
  • 0 kudos
  • 1 in conversation