Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,567

members

1,635

online

28,805

topics

Top

Error code CL-13

New Poster

Error code CL-13

im getting an error code on my tivo while I'm trying to watch premium on demand videos. The error code is CL-13 and the locale code is tivocardio-ch2-a1p.comcast.com. Im not sure how to go about fixing this. I was watching a video through streampix on my computer which worked fine but when I went to try to watch it on my tv it did not work

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 0 replies
  • 116 views
  • 0 kudos
  • 1 in conversation