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Hi Patrickpants -- Thank you for bringing this to our attention. Our On Demand team is already aware of this issue and are working on a resolution.
Patrickpants -- Our support team has resolved this issue. Can you confirm you're able to hear audio now?
knoxtn -- Thank you for bringing this to our attention. Is it the same issue where audio stops after a few minutes or does the episode have no audio from the start?
Hi cranbery381 -- As was asked in my response to knoxtn, is it the same issue where audio stops after a few minutes or does the episode have no audio from the start? Are you able to provide an answer to that please?
suzieqt001 -- Thank you for clarifying. I have sent this over to our On Demand support team to address.
Hello All -- Is this issue happening on both SD and HD?
Our hearts go out to those impacted by Storm Riley this past Friday and those who may be impacted this week by Storm Quinn in the Northeast Division.
To help residents and emergency personnel stay connected during this time, Comcast is opening up Xfinity WiFi outdoor and SMB hotspots in these communities to anyone who needs them, including non-Xfinity Internet subscribers.
This will be starting at 4:00 PM ET on Monday, March 5, 2018, through Friday, March 16, 2018.
For more about these open Xfinity Hotspots see here.
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.