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unable to delete one program from dvr

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Message 1 of 4
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Recorded 5 hours of golf. Tried to delete after watching it. Cannot delete it. Tried the regular way and tried deleting it under 'manage my dvr'

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Posted by
Cable Expert

Message 2 of 4
1,226 Views
Solution

I had a recording of a Formula One race that wouldn't delete from my DCX3400 last weekend, but removing and restoring power allowed me to delete it.




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I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
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3 REPLIES
Posted by
Cable Expert

Message 2 of 4
1,227 Views
Solution

I had a recording of a Formula One race that wouldn't delete from my DCX3400 last weekend, but removing and restoring power allowed me to delete it.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
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 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 3 of 4
1,174 Views

That worked.  Thank you.

Posted by
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Message 4 of 4
343 Views

I tried your solution aand still cannot delete program in regular way at the bottom or through manage DRV.  Any other suggestions?