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trade up equipment

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Message 1 of 6
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I got this letter from Nicholas Alexander about a trade up on my TV box, they gave me xfinity.com/trade up to order tthe replacement. I can't find any place to oder it from as the letter says. This is very confusing.  

 

 

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Posted by
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Message 2 of 6
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fturkoski wrote:

I got this letter from Nicholas Alexander about a trade up on my TV box, they gave me xfinity.com/trade up to order tthe replacement. I can't find any place to oder it from as the letter says. This is very confusing.  

 

 


Ser if this link provides more answers:  http://forums.xfinity.com/t5/Non-X1-Service/HD-Equipment-Swap-Program-MPEG-4/m-p/2824288/highlight/t...




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Posted by
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Message 3 of 6
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fturkoski wrote: ... they gave me xfinity.com/trade up to order tthe replacement. ...

Try http://xfinity.com/tradeup

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Message 4 of 6
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The information in the suggested link doet NOT help in the least.  If they want me to upgrade equipment, it needs be be simpler.  There are other service providers.

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Message 5 of 6
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Trying to upgrade equipment due to letter received.  Can anyone help me?

Posted by
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Message 6 of 6
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AB47 wrote: Trying to upgrade equipment due to letter received.  Can anyone help me?

Could you give a brief description of what the letter said?