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trade up equipment

Posted by
Visitor
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Member Since: ‎06-02-2010
Posts: 1
Message 1 of 6 (441 Views)

trade up equipment

I got this letter from Nicholas Alexander about a trade up on my TV box, they gave me xfinity.com/trade up to order tthe replacement. I can't find any place to oder it from as the letter says. This is very confusing.  

 

 

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Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 12,585
Message 2 of 6 (413 Views)

Re: trade up equipment


fturkoski wrote:

I got this letter from Nicholas Alexander about a trade up on my TV box, they gave me xfinity.com/trade up to order tthe replacement. I can't find any place to oder it from as the letter says. This is very confusing.  

 

 


Ser if this link provides more answers:  http://forums.xfinity.com/t5/Non-X1-Service/HD-Equipment-Swap-Program-MPEG-4/m-p/2824288/highlight/t...




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Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 12,358
Message 3 of 6 (400 Views)

Re: trade up equipment


fturkoski wrote: ... they gave me xfinity.com/trade up to order tthe replacement. ...

Try http://xfinity.com/tradeup

Posted by
Visitor
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Member Since: ‎03-14-2017
Posts: 1
Message 4 of 6 (386 Views)

Re: trade up equipment

The information in the suggested link doet NOT help in the least.  If they want me to upgrade equipment, it needs be be simpler.  There are other service providers.

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Member Since: ‎03-18-2017
Posts: 1
Message 5 of 6 (283 Views)

Re: trade up equipment

Trying to upgrade equipment due to letter received.  Can anyone help me?

Posted by
Edited on
‎03-18-2017 03:15 PM

Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 12,358
Message 6 of 6 (267 Views)

Re: trade up equipment

[ Edited ]

AB47 wrote: Trying to upgrade equipment due to letter received.  Can anyone help me?

Could you give a brief description of what the letter said?