Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,499,815

members

37

online now

1,705,021

discussions

intermittent audio

1 REPLY
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,726
Message 1 of 2 (192 Views)

Re: intermittent audio

I'd next check for firmware updates for your TV, and apply if there are any.

 

Sometimes HDMI just doesn't play well between devices, and that's when you might consider using component cables for a while, and see if a fix on the box side or the TV firmware comes down the road in another 6 months or so.




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Visitor
Member Since: ‎10-28-2010
Posts: 3
Message 2 of 2 (195 Views)

intermittent audio

Since this summer, audio randomly disappears. channel up or down and it returns. Been thru 5 boxes, service call and still nothing. They keep saying refresh, but up to 10 times and evening is insane. Tv is fine - am sure it is HDMI signal.  Help!!! There is always a very slight flick, barely noticeable when it happens.