Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,208

members

923

online

29,940

topics

Top

how do I update the software on my tv

New Poster

how do I update the software on my tv

A streamer runs across the tv asking to update my software.  How do I do that?

 

Official Employee

Re: how do I update the software on my tv

Easiest is to follow the instructions in the manual that came with your TV


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Regular Contributor

Re: how do I update the software on my tv

Andrew,

 

That is NOT true!

 

The easiest would be if you went over there and pushed the 3 buttons for them!

 

-KP

Problem Solver

Re: how do I update the software on my tv

What has not been meantioned is you cannot use the Comcast remote to do the update.

 

Just use the television's remote. If the banner is on the screen, clicking ok on select button will start update and follow directions.

 

Otherwise; go to tv menus and select update.

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 3 replies
  • 676 views
  • 0 kudos
  • 4 in conversation