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control

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control

what can i do if my control remote does not work

Silver Problem Solver

Re: control

Take it in and swap it for another one.

Official Employee

Re: control

Hello ana8, there could be many reasons why your remote isn't working and the first thing you should check is the batteries. If you have new batteries in the remote and you still can't use the remote then you may need to pair it again to your cable box/TV. For more instructions on how to pair your remote click on this link. If you are needing a replacement remote you can always go into a local Comcast service center and pick one up free of charge. 




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