Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,745,542

members

6

online now

1,904,490

discussions

Back to Top

channels suddenly in spanish or for sight-impaired

New Poster

channels suddenly in spanish or for sight-impaired

Some of my channels are suddenly in Spanish or have the scenes explained, in English, as for a sight-impaired person. How do I change this?

Frequent Visitor

Re: channels suddenly in spanish or for sight-impaired

SAP Spanish is on, hit the XFINITY button, look for one of the check marks under spanish vs english... This happens to me often for whatever reason. 

Official Employee

Re: channels suddenly in spanish or for sight-impaired


hobbes111 wrote:

Some of my channels are suddenly in Spanish or have the scenes explained, in English, as for a sight-impaired person. How do I change this?


Apologies. The link below should assist: 

http://forums.xfinity.com/t5/Non-X1-Service/Spanish-Audio-No-Audio-DVS-SAP-Secondary-Audio-Program/t...




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 2 replies
  • 284 views
  • 0 kudos
  • 3 in conversation