Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,595,039

members

36

online now

1,779,415

discussions

Back to Top

cable box yellow data light stays on

SOLVED
Posted by
Visitor
  • Congrats on Posting your first topic!
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎01-17-2011
Posts: 2
Message 1 of 4 (42,032 Views)

cable box yellow data light stays on

On one of my cable boxes, the yellow data light stays on. Is there any issue with this happening?

3 REPLIES
Posted by
Edited on
‎01-17-2011 01:18 PM

Cable Expert

Member Since: ‎03-02-2007
Posts: 17,749
Message 2 of 4 (46,094 Views)

Re: cable box yellow data light stays on

[ Edited ]

If it's a Pace RNG110 box, that means there is a on screen message waiting from Comcast. 

 

To clear your message, press "menu" "menu" "messages" and read and clear the messages.

 

You can also turn off the message indicator permanently by going into the "menu" "menu" "setup" "guide setup"  Scroll down to page 2 to message indicator and turn it off.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Frequent Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎12-01-2012
Posts: 7
Message 3 of 4 (36,674 Views)

Re: cable box yellow data light stays on

ty

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎12-02-2014
Posts: 2
Message 4 of 4 (19,145 Views)

Re: cable box yellow data light stays on

That worked.  Comcast wanted me to know the latest Hobbit movie is available. I went to the Guide Setup and turned off the light.  I wonder if anyone at Comcast ever thinks about how their aggressive marketing comes across.