Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,597,594

members

51

online now

1,781,548

discussions

Back to Top

cable box keeps rebooting

Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎01-14-2010
Posts: 1
Message 1 of 2 (1,625 Views)

cable box keeps rebooting

Hi.  My cable box keeps rebooting.  The time stays on 12pm and I don't have access to channel listings, dvr or ondemand.  I receive cable, but it just keeps rebooting.  Anyone else with these issues?

1 REPLY
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,749
Message 2 of 2 (1,623 Views)

Re: cable box keeps rebooting

If the set top box has enough space to keep the box from overheating, the next step would either take the box to your local comcast office for a swap, or call it in, and schedule a tech to come out and replace it.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon