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cable box keep shutting off

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I have a motorola DCT6412 III cable box for the past 6 months it keep shutting off  for a minute or two and sometimes starts to download updates. When it updates it will not come back on until I call for service. Anybody else having this issue

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If you have a troublesome cable box, just take it and the remote control to the local Comcast office for a swap.

 

There is no reason to keep putting up with it.




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