how do i turn off the "voice that describes non-audio events" on a tv show. this is only happening on the one channel. i tried close-captioning but there was no item for this which i believe must be a set up for the visually impaired.
THANK YOU!!! I spent hours with Comcast customer service online and on the phone yesterday and today and they didn't know what I was talking about or how I was to find Lang on the remote. On Thursday the voice narration showed up on Parenthood and then on Saturday on several OPB programs. I finally found this! Sure enough the Spanish audio was selected and I changed it back to English. Does anyone know how the change happened w/o me doing anything? It is only on one TV and the same thing happened to my neighbor's TV too - just one TV.