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XFINITY CableCARD Activation and Pairing Online Website

Posted by
Official Employee

Message 1 of 2
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XFINITY CableCARD Activation and Pairing Online Website

 

A new self-service online tool is now available for customers to pair and activate a CableCARD for their customer-owned, CableCARD-compatible retail device


Previously, the only way for customers with a CableCARD Self Install Kit to activate was to call the CableCARD Support line at 1-877-405-2298. Now, customers have the new online tool at www.xfinity.com/activatecablecard as another convenient option. 

 

https://activatecablecard.xfinity.com/cablecardactivate/

 

 




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1 REPLY
Posted by
Official Employee

Message 2 of 2
6,292 Views

ComcastTeds wrote:

XFINITY CableCARD Activation and Pairing Online Website

 

A new self-service online tool is now available for customers to pair and activate a CableCARD for their customer-owned, CableCARD-compatible retail device


Previously, the only way for customers with a CableCARD Self Install Kit to activate was to call the CableCARD Support line at 1-877-405-2298. Now, customers have the new online tool at www.xfinity.com/activatecablecard as another convenient option. 

 

https://activatecablecard.xfinity.com/cablecardactivate/

 

 


Additional functionality is now active with this tool. 

 

The re-pair feature now allows a customer to attempt to re-pair a CableCARD online if the associated host information is already in our system. Previously, that step would require a phone call. 

 

www.xfinity.com/activatecablecard

 

 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon