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X2 remotes

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X2 remotes

I have two X2 remotes that now only work within 6 ft of the tv.  I have change to fresh batteries, but it makes no difference.  Is there something I can do to recover the 20ft range they used to have, or do I need new remotes?  Would appreciate any help.  Thanks

Service Expert

Re: X2 remotes


Bernd-1 wrote:

I have two X2 remotes that now only work within 6 ft of the tv.  I have change to fresh batteries, but it makes no difference.  Is there something I can do to recover the 20ft range they used to have, or do I need new remotes?  Would appreciate any help.  Thanks


You can swap out your remotes for free at your local Service Center..... locations can be found using this link:  http://customer.xfinity.com/service-center-locations




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