Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,636,113

members

54

online now

1,813,938

discussions

Back to Top

X1 to X2 Upgrade Question

Posted by
Contributor

Message 1 of 1
1,592 Views

I currently have the X1 Service.  My question is when X2 does become available will it require a new set top box or will it be just a firmware upgrade?  Also will we need to order the X2 service or will we be just upgraded since we are existing X1 Customers.

 

Thanks in advance,

 

John