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Vizio shuts off by itself, no sound after unmuting, TV garbled sound, PCM setting??

17 REPLIES
Posted by
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Member Since: ‎12-22-2011
Posts: 99
Message 1 of 18 (4,860 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

Good luck. Could do Component cables like Rog was saying?

Posted by
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Member Since: ‎02-01-2012
Posts: 9
Message 2 of 18 (4,864 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

no problem. thanks to all...

Posted by
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Member Since: ‎02-01-2012
Posts: 9
Message 3 of 18 (4,867 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

ok thanks  - after reading other posts, its probably the handshake issue mentioned above. Figures I had to buy this TV!!

Posted by
Regular Contributor

Member Since: ‎12-22-2011
Posts: 99
Message 4 of 18 (4,868 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

I do yes but my name is not in red so don't send me any personal info because i have no way to prove it to you.

Posted by
Regular Contributor

Member Since: ‎12-22-2011
Posts: 99
Message 5 of 18 (4,870 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

yes power the box down and a second or so later hit menu. The box still has power to it even though it is "turned off" it takes you to a user settings menu

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Member Since: ‎02-01-2012
Posts: 9
Message 6 of 18 (4,872 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

ok, I'll try it, but after reading the other comments, it appears to be a handshake problem with the HDMI interface. Do you work for comcast?

Posted by
Silver Problem Solver

Member Since: ‎06-17-2008
Posts: 13,999
Message 7 of 18 (4,875 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

Yes you leave the cable box off and then press menu, the box is never really off, just goes into sleep mode.    then press the menu button that will bring you to the config screen  where you can set the resolution setting.

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Member Since: ‎02-01-2012
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Message 8 of 18 (4,876 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

interesting -

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Member Since: ‎02-01-2012
Posts: 9
Message 9 of 18 (4,878 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

so you have to turn the cable box off with the comcast remote and then press the menu button on the comcast remote? or turn off box via button on box? How does the box work if you turn it off?

Posted by
Edited on
‎02-01-2012 04:25 PM

Regular Contributor

Member Since: ‎12-22-2011
Posts: 99
Message 10 of 18 (4,886 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

[ Edited ]

I tried a few different boxes here. I tried a Mot RNG110, RNG150n, Moto 3400...i actually could not get my hands on a 3200 but the 3400 is basically the MOCA version of the 3200 so they should have the same options. At least in this market they do. When i...

Left TV on

Turned box off via power button

Hit menu to access user settings

Went to Additional HDMI settings (only comes up if box is hooked up via HDMI cable)

Under audio settings i had 3 settings one of them being PCM (actually L-PCM)

Posted by
Silver Problem Solver

Member Since: ‎06-17-2008
Posts: 13,999
Message 11 of 18 (4,888 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

read this.  also you can google your issue.  Seems a lot of vizio people have issues with that box.

 

http://www.wire-harness-manufacturer.com/vizio-hdmi-handshake-problems/

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Member Since: ‎02-01-2012
Posts: 9
Message 12 of 18 (4,890 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

ok, please let me know..vizio's customer servcie is terrible.

Posted by
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Member Since: ‎12-22-2011
Posts: 99
Message 13 of 18 (4,894 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

i have that same box in the office here. I am interested now. Im going to take a look

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Member Since: ‎02-01-2012
Posts: 9
Message 14 of 18 (4,897 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

model # is motorolla DC X3200

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Member Since: ‎02-01-2012
Posts: 9
Message 15 of 18 (4,901 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

I was thinking about switching to cables. I have to check the model number and I will post the number. I really appreciate your comments.

Posted by
Edited on
‎02-01-2012 03:43 PM

Silver Problem Solver

Member Since: ‎06-17-2008
Posts: 13,999
Message 16 of 18 (4,906 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

[ Edited ]

I don't have it on my motorola box.  Have you tried switching to component cables to see if it is an hdmi issue?  There might be an incompatibility issue between the vizio tv and the cable box. 

 

What cable box do you have.? 

Posted by
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Member Since: ‎12-22-2011
Posts: 99
Message 17 of 18 (4,910 Views)

Re: Vizio shuts off my itself, no sound after unmuting TV garbled sound PCM setting??

On my Pace box i do. Keep TV on and turn the box off then hit menu. On my box it's in HDMI settings.

Posted by
Edited on
‎02-01-2012 06:28 PM

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Member Since: ‎02-01-2012
Posts: 9
Message 18 of 18 (4,918 Views)

Vizio shuts off by itself, no sound after unmuting, TV garbled sound, PCM setting??

[ Edited ]

I have Vizio 37 inch model E370VA - I'm having the problems mentioned above. This is my third TV in a year and 3rd cable box. Vizio said to make sure my TV is set to the PCM setting and also make sure the cable box is set to PCM as well. I have a Motorolla HD box. Does anyone know if the box has such a setting?? thanks