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Tivo romio freezes when trying to watch on demand

Posted by
Visitor
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Message 1 of 3
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My tivo freezes right at the begining.I cant watch Dr. Strange which i purchased.. Can someone help?

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Posted by
Service Expert

Message 2 of 3
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dan815,

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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Posted by
Administrator

Message 3 of 3
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Hi dan815 -- I can help with your On Demand issue. I reviewed your account and looks like it wasn't coded correctly for CableCard use. Another agent was able to update that. Has that cleared your On Demand issue?




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