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Tivo romio freezes when trying to watch on demand

Posted by
Visitor
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Member Since: ‎03-12-2017
Posts: 1
Message 1 of 3 (165 Views)

Tivo romio freezes when trying to watch on demand

My tivo freezes right at the begining.I cant watch Dr. Strange which i purchased.. Can someone help?

2 REPLIES
Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 12,585
Message 2 of 3 (134 Views)

Re: Tivo romio freezes when trying to watch on demand

 

dan815,

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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Posted by
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Member Since: ‎03-31-2015
Posts: 8,217
Message 3 of 3 (106 Views)

Re: Tivo romio freezes when trying to watch on demand

Hi dan815 -- I can help with your On Demand issue. I reviewed your account and looks like it wasn't coded correctly for CableCard use. Another agent was able to update that. Has that cleared your On Demand issue?




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