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TV out of sync with sound bar using xfinity controller.

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TV out of sync with sound bar using xfinity controller.

Xfinity remote Power button turns tv on but not sound bar. Power off turns sound bar on.

Official Employee

Re: TV out of sync with sound bar using xfinity controller.

Try a different code

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Problem Solver

Re: TV out of sync with sound bar using xfinity controller.

If you set up your Comcast remote to control On/Off for television and the Sound-bar using the correct control codes for each, it is possible to have your problem.

 

You need to aim the Comcast remote at each component: Cable-box, tv, and sound-bar. If you missed the sound-bar it would still be "Off".

 

Hitting the All On button on the Comcast remote again will now turn "off" cable-box and television but turn "on" the soundbar. Correct the problem by turning "off" the soundbar with it's remote or on/off button.

 

If the soundbar was directly connected to the television instead of the cable-box, it would most likely turn on with the tv when cable remote turned on cable-box and tv.

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