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TV Color through Cable Box is Wrong

Posted by
Visitor
Message 1 of 4
8,018 Views

The color on our tv is off and the problem is the cable box. Do I need to get a new box?? It's not the tv itself, as we can watch movies without any color problems. Also, if we disconnect the box, the tv color is right.

 

HELP???

3 REPLIES
Posted by
Cable Expert

Message 2 of 4
8,016 Views

You need to share more, is it a HD box and how is it connected to the TV.  Many times subscribers using component cables for HD have one of the 3 video cables come loose causing a strong tint of wrong color on the screen.  A component cable uses red / blue / green cables for the signal from the box, if one is loose, the color is all wrong.

 

 




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Posted by
Visitor
Message 3 of 4
7,997 Views

I don't think it's about the cables because the same thing happen to me on Saturday 10/29. Power must have gone out for a while during the day and when I came back in the evening I have a sepia color on all shows and no guide.

Posted by
Visitor
Message 4 of 4
7,992 Views

Ok, so I called Comcast and they just reset my box. All is good now!

 

Thanks for your help!