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Sm black tv adapter for bedroom

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Regular Visitor

Sm black tv adapter for bedroom

Lost my power yesterday and when it came back, the tv in the bedroom with the little black adapter box wont work. The tv comes on all snowy, and now green light on the little black box. Ive unplugged and disconnected and re connected still no serivce. Any ideas please ?

Accepted Solution

Re: Sm black tv adapter for bedroom


@joetparrot wrote:
Thank you for your help. Ill have to return it tomorrow heard i should return the remote at the same time.

You could take the box too, just in case

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Official Employee

Re: Sm black tv adapter for bedroom

Replace the power supply, it probably shorted out from a surge when your power came back on

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Regular Visitor

Re: Sm black tv adapter for bedroom

Thank you for your help. Ill have to return it tomorrow heard i should return the remote at the same time.
Official Employee

Re: Sm black tv adapter for bedroom


@joetparrot wrote:
Thank you for your help. Ill have to return it tomorrow heard i should return the remote at the same time.

You could take the box too, just in case


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Regular Visitor

Re: Sm black tv adapter for bedroom

I took the box, remote and power supply and was issued all new..Works perfect now. Thanks for your help.

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