Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,282

members

1,125

online

29,947

topics

Top

Setting up Netflix

ANSWERED
New Poster

Setting up Netflix

I am trying to set up Netflix on my TV.  Can you tell me how to do it?  There is no Netflix button on my remote, which simply has "Xfinity" on the front and "xfinity.com/remotes and XR2" on the back.

Accepted Solution

Re: Setting up Netflix


pjmurty wrote:

I am trying to set up Netflix on my TV.  Can you tell me how to do it?  There is no Netflix button on my remote, which simply has "Xfinity" on the front and "xfinity.com/remotes and XR2" on the back.


You don't have the proper equipment, you need to upgrade to the X1 platform. 

 

If you have a smart TV use the remote that came with the TV.

View answer in context
Official Employee

Re: Setting up Netflix


pjmurty wrote:

I am trying to set up Netflix on my TV.  Can you tell me how to do it?  There is no Netflix button on my remote, which simply has "Xfinity" on the front and "xfinity.com/remotes and XR2" on the back.


You don't have the proper equipment, you need to upgrade to the X1 platform. 

 

If you have a smart TV use the remote that came with the TV.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 794 views
  • 0 kudos
  • 2 in conversation