Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,518,083

members

20

online now

1,718,869

discussions

Back to Top

SMK-LINK VP3700 remote control with X1 DVR

1 REPLY
Posted by
Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎08-31-2013
Posts: 7
Message 1 of 2 (969 Views)

Re: SMK-LINK VP3700 remote control with X1 DVR

I got this response from the remote manufacturer:  ..."Xfinity series is just like the RNG series boxes made by Pace. They use an infrared bandwidth which is outside the range of some universal remote, including ours" ...

Posted by
Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎08-31-2013
Posts: 7
Message 2 of 2 (1,012 Views)

SMK-LINK VP3700 remote control with X1 DVR

Has anyone gotten an SMK-LINK VP3700 remote to work with the Comcast X1 box?   The VP3700 is a bluetooth remote that also does Infrared.  It worked great with the old Comcast DVR, but not with my X1 boxes.    The Blu-Link.com website says Comcast's 4-digit codes are 3000 and 3005, but those have not been working.

 

References:

 

http://www.blu-link.com/codelist-cable.htm

VP3700 user guide: http://cdn.shopify.com/s/files/1/0172/7870/files/vp3700-guide.pdf