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Remote control volume button not working

Contributor

Remote control volume button not working

Hi,

 

I have three remotes connected to one tv.  One two of the remotes, the volume button does not work.  All otherbuttons and features work.  I tried using to codes to reset but still the volumb button doesn't work.

 

Please help.

 

Thanks,

Nancy

Service Expert

Re: Remote control volume button not working


peaches2165 wrote:

Hi,

 

I have three remotes connected to one tv.  One two of the remotes, the volume button does not work.  All otherbuttons and features work.  I tried using to codes to reset but still the volumb button doesn't work.

 

Please help.

 

Thanks,

Nancy


Are all 3 remotes Xfinity Remote Controls?  If yes, what is the model #s of the Remotes?




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Contributor

Re: Remote control volume button not working

Hi,

 

All three remotes are xfinity remotes.  I don't know the model number but they are all siver with the red okay button.   On one remote the sound button does not work and on the other remote, the remote does not work at all.  I changed batteries and tried codes to reset, but it did not work.

 

Thanks,

Nancy

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