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Remote Not Working Properly

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Message 1 of 3
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All of a sudden, without any know changes, the cable box began responding slowing to signals from the remote control.  Sometimes there is a several second lag and sometimes there is no response at all.  I changed the batteries in the remote and it had no effect.  What can I do to troubleshoot this problem?

1 ACCEPTED SOLUTION

Accepted Solutions
Posted by
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Message 3 of 3
2,567 Views
Solution

Thanks, that worked.

2 REPLIES
Posted by
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Message 2 of 3
2,578 Views

unplug the box to reset it.  it will take a few hours for the guide data to load.

Posted by
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Message 3 of 3
2,568 Views
Solution

Thanks, that worked.