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Remote Cable Light Blinks Twice Then TV Light Keeps on Blinking

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Message 1 of 6
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My remote is not working. I removed the batteries and put them back in to try to reboot the remote without luck. I also have tried fresh batteries. All I get is the cable light (on the remote) blinks twice and then the TV light starts blinking without stopping. I really don't want to go to the Comcast office to exchange it. This is becoming an every-four-months occurrence. 

5 REPLIES
Posted by
Silver Problem Solver

Message 2 of 6
18,137 Views

so every four months your remote goes bad?  that makes no sense, I have had mine for 10 years no problem.  what remote is it.  you have to take the batteries out for a few hours to let the remote reset.

 

 

click this link to read how to reset the remote.  This is a simple google search on your issue.

 

http://carpesomediem.hubpages.com/hub/How-to-Reset-a-Comcast-DVR-Remote

Posted by
Problem Solver

Message 3 of 6
18,126 Views

I had the exact same symptoms you did last night and I tried everything to fix it. Then I noticed a stuck up arrow key. It was stuck under the metal ever so slightly I had a hard time seeing it. I freed up the key and it started working like a champ. Try closely checking your remote for a slightly stuck key. I hope this helps you.

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Message 4 of 6
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Thanks for the information. The remote is the silver one with the grey OK/Select button. I had the batteries out overnight and had no luck with it rebooting. I also tried the reset in the link you sent me and I wasn't able to get to the point where pressing the setup key had any effect.  Again, thanks for the tips.

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Message 5 of 6
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Thanks for the troubleshooting tip. None of the buttons seemed to be stuck. I went through all the buttons with the batteries out and all of them seemed to be working normally. I guess I'll stop by Comcast today to exchange it.

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Message 6 of 6
10,923 Views

I had the same issue and discovered one of the keypad buttons stuck just a little bit under the remote cover. The way the remote "thinks", that button is constantly being pressed, which is why the Cable light stays on. Once I freed the stuck button, everything returned to normal.