Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,647

members

1,740

online

28,816

topics

Top

Refresh cable box signal

New Poster

Refresh cable box signal

I am having trouble w/ my cable box. I did a power reset which didn't work. When I call the message says I can send arefresh signal to my box. I can't find that option anywhere online.

 

Cable Expert

Re: Refresh cable box signal

You can try comcast.com/activate.  If that fails, you might be able to do it on the Comcast telephone menu tree at 1-800-266-2278.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: Refresh cable box signal

Thanks for the info.

New Poster

Re: Refresh cable box signal

can u send a signal to my cable box

Bronze Problem Solver

Re: Refresh cable box signal


marymessa wrote:

can u send a signal to my cable box


No, you have to contact Comcast for that.  This is a user-to-user forum..

Frequent Visitor

Re: Refresh cable box signal

It says on the phone message that one should be able to send a signal from online.

 

But I can't find it anywhere.

 

 

Cable Expert

Re: Refresh cable box signal


tonyairplane wrote:

It says on the phone message that one should be able to send a signal from online.

 

But I can't find it anywhere.

 

 


http://comcast.com/activate

 

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 6 replies
  • 103307 views
  • 0 kudos
  • 5 in conversation