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Re: New Tivo Roamio Plus On Demand will not activate (Hyannis, MA)

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Re: New Tivo Roamio Plus On Demand will not activate (Hyannis, MA)

I am having the same problem with a  6 tuner Roamio Plus in the Hyannis, MA area.  I can get to the xfinity on demand app, select my video, but get a black screen when I actually go to watch.

I contacted a Comcast chat person today and spent an hour or so restarting the tivo, rechecking after signal sent to cable card, removing cable card and reinstalling, etc.  Same black screen every time I got to actually starting the movie.

 

I was told they would send out someone with another card but i would have to pay for it. (local office doesn't handle cable cards).

Since everything else, including Netflix streaming, works just fine, I declined, think it isn't the card.

 

It isn't a big deal for me as I have plenty else to watch, but I am disappointed.

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Re: New Tivo Roamio Plus On Demand will not activate (San Francisco, CA)