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Picture going black when fast forwarding recorded programs

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Member Since: ‎03-06-2012
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Picture going black when fast forwarding recorded programs

I just recently had comcast setup anyroom dvr in my house.  They replaced all my boxes with brand new ones and now whenever I fast forward through a record show on my DVR my screen will go black.  If I press play or guide the picture will come back.  Does anyone know why this is happening?