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Pairing TIVO BOLT

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Pairing TIVO BOLT

Greetings

 

Purchase TIVO BOLT went to the XFINITY store to get New Cable card followed instruction from TIVO to setup cable card on the TIVO BOLT went to XFINITY website for Cable CARD Self Install Setup Instructions.

 

Followed the instruction received the following error:

       Your Cable CARD was not paired with your device

       Cable CARD serial number: PKQNHWPSH

       Host ID: 0-350-147-687-296


Called the XFINITY cable card activation Team received help and check the

TIVO Cable Card Conditional Access Details Menu

       Status: Not Staged should be READY

       CA TIME: Waiting for Update

 

TIVO Cable Card Copy Protection Information Menu

      AUTH Status: Waiting for CP AUTH

 

Accessing any cable channel getting the following error message:

    “This Channel is not authorized. Contact your cable provider for more

      information (V58)”  

 

The technician unpaired and pair the cable card several times I changes coax cable and wall outlet from family room to living room and still have the same issues.

 

My next step will have a technician come out to house with several cable cards, coax cables, he will check the frequency for noise, validate the cable cards to be in working condition before he comes to my house and hopefully this should fix my problem.

 

Regards,

Spynet7

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