Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,413

members

861

online

29,330

topics

Top

My new xr2 remote stopped working, just on, off, volume and nothing else. Worked fine till today.

New Poster

My new xr2 remote stopped working, just on, off, volume and nothing else. Worked fine till today.

My new sr2 remote has stopped working, just on off and volume, nothing else at all. If I press the set up button then what do I press? The codes did not work from the company web site. 

Really their electonics seem to be very poor quality.Worked find until today, have had it a couple of weeks. 

Problem Solver

Re: My new xr2 remote stopped working, just on, off, volume and nothing else. Worked fine till today

We will need to know what brand of TV you have. Is it old or new?

 

Did you try again to pair the remote following direction correctly?

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 345 views
  • 0 kudos
  • 2 in conversation