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My Comcast

Posted by
Visitor
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Message 1 of 11
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I've been seeing the notice the last week that I will no longer be able to access the my.comcast.net page from the comcast.net site and have to update my homepage link to point directly to http://my.comcast.net.  I've done so, but the link takes me to the old http://www.comcast.net/mycomcast/ page with no content.  What am I doing wrong?  Any assistance would be appreciated!

10 REPLIES
Posted by
Silver Problem Solver

Message 2 of 11
1,385 Views

Same here. I just get 'Loading...' in the middle where the news should be.

Posted by
Regular Contributor

Message 3 of 11
1,365 Views

Same Here.

 

Why is there no reply to any of these messages?

Posted by
Frequent Visitor
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 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 4 of 11
1,341 Views

I'm in Comcast chat with someone from the middle east, they have no clue what or problems are.  My page constantly says "LOADING" also. 

Posted by
Visitor
Message 5 of 11
1,327 Views

I regularly viewed myComcast customized home page. Has comcast permanently removed this feature? I also tried comcast chat ... they are clueless. Additionally, I have not been able to find any information on how I can continue to access this feature. The message from comcast said that the my comcast url could be added to bookmarks and accessed, however as others have found, this doesn't work.

Posted by
Cable Expert

Message 6 of 11
1,323 Views

The My Comcast is in beta, and subject to some downtime and issues.

 

The Comcast Cares team has been notified fo post a official response on it's current status.




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Posted by
Regular Visitor
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Message 7 of 11
1,247 Views

It is working for me now!!  I liked the generic home page so much that I added My Comcast on the tab.

Posted by
Retired Administrator

Message 8 of 11
1,218 Views

Hi everyone,

 

In speaking with several colleagues, I've learned that there was a brief outage of the mycomcast site. This outage was cleared yesterday afternoon.

Just 'Dete'
Retired Help Forums Admin



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Posted by
Frequent Visitor

Message 9 of 11
1,116 Views

 

The outage is here again.  Is there anyway I can reach mycomcast site.  I likd it like it was.  Below is a quote of my first messae regarding this.  Now I get the "create the page" message.  It iwll not allow me to sign in.  This is getting very old.

PLEASE HELP!

 

Since starting with Comcast, I have had my home page as http://www.comcast.net/mycomcast/   The notice they posted said after the change you could reach this with a bookmark.  I have it bookmarked three different ways and cannot get my page to load.  All I get is the adverts and "loading" which it doesn't do.  I designed the page with what as important to me and would like to be able to get it back.  Do you have any suggestions?/

Posted by
Silver Problem Solver

Message 10 of 11
1,105 Views

Working for me as of 8:00AM CST.

 

If the MAIL link works, then you are logged in. It's just the news server that seems to be having issues lately.

Posted by
Cable Expert

Message 11 of 11
887 Views