Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,725,081

members

10

online now

1,887,087

discussions

Back to Top

LED TV green screen

Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 1 of 5
1,003 Views

We finally bought a new LED HDTV, and now it seems to not be compatible with our cable box. We get a green screen every now and then. We've tried both an HDMI hookup and a component cable hookup. Could it be time for a new box?

4 REPLIES
Posted by
Silver Problem Solver

Message 2 of 5
999 Views

what cable box do you have?

Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 3 of 5
997 Views

I'm assuming an HD box, since we get HD channels. We have the HDMI hookup in the back. It's grey with the black screen.

Posted by
Silver Problem Solver

Message 4 of 5
992 Views

is it a motorola box?  If so turn off the box leave the tv on and press the menu button.  In there make sure you have the output set to 1080 or native. 

Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 5 of 5
991 Views

Quite possibly. I'll try that tonight. Thanks.