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IR extender cable for RNG110 hd stb

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Posted by
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Message 1 of 5
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Hello--first post.

 

I noticed that the new RNG110 I just picked up has a jack on the back for an IR extender. Great idea, so I could put it down in the cabinet.

 

Here's a link to the manual. Illustration on page 6. http://www.comcast.com/MediaLibrary/1/1/Customers/Customer_Support/Digital_Cable_with_OD/Digital_Cable/12181-Pace%20110%20-%20User%20Guide.pdf

 

There was no IR extender cable included and Comcast tech support has no idea, does anyone here know which cable to use?

 

Searching around, I found this: http://amzn.com/B002JSDHCY

 

I e-mailed them and they said to find out if: a) the port is active and b) if it is for a 5v 38khz receiver cable with a 3.5mm plug.

 

Thanks for any insight!

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Posted by
Bronze Problem Solver

Message 3 of 5
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Solution

hello rj,

 

the port is active, however we do not supply any ir extender.

 

we could not make any recommendation to which extender would be best. in my personal experience, i found no problem using whatever i can find cheapest locally e.g. shack/best buy. 

George Lunski
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Posted by
Cable Expert

Message 2 of 5
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Posted by
Bronze Problem Solver

Message 3 of 5
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Solution

hello rj,

 

the port is active, however we do not supply any ir extender.

 

we could not make any recommendation to which extender would be best. in my personal experience, i found no problem using whatever i can find cheapest locally e.g. shack/best buy. 

George Lunski
"Retired" Comcast Help Forums Administrator


Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

Posted by
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 Posting replies is the best way to get involved.
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Message 4 of 5
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Thanks. I'll give it a try. -Jon
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Message 5 of 5
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I have a Motorola Interactive Digital Communicator  cable box....is there a connection in the back on this that accepts an extender cable...and is the answer then the same - go to shack / best buy, etc..to find/purchase?