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moved to Mobile apps section
I had the same problem. The rep had me unplug the power and coax, wait, and plug it back in. Oldest trick in the book, but it appears to be working now.
this thread is for xfinity online tv help. Are you having problems with xfinity app or watching tv on your pc?
Getting sound but no picture on TV. Telephoning Comcast totally unsatisfactory
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
Find everything you need to know about setting up your wireless gateway.
Get details on weather, traffic, sports and more all from your XFINITY TV on the X1 Platform Dashboard.