Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,708,264

members

65

online now

1,872,000

discussions

Back to Top

Finding correct codes for Xfinity remotes

SOLVED
Highlighted
Posted by
New Poster
  • Congrats on Posting your first topic!

Message 1 of 2
78,664 Views

Have two new remotes.  Following the instructions, have been unable to set the correct codes for two small tvs.  Have done it numerous times - both "searching for the code" as well as "checking the codes."  As a consequence am unable to use the new remotes to turn the sets either off or on.  Please help if you can.  Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Posted by
Silver Problem Solver

Message 2 of 2
80,928 Views
Solution

If they are sylvania or magnavox tv's or an off name brand tv  thos are  known issues.  Anyway here is the link for the remote codes.   Looking on line might help also.

 

http://customer.comcast.com/Pages/HelpNFC.aspx?print=false&id=remotes

1 REPLY
Posted by
Silver Problem Solver

Message 2 of 2
80,929 Views
Solution

If they are sylvania or magnavox tv's or an off name brand tv  thos are  known issues.  Anyway here is the link for the remote codes.   Looking on line might help also.

 

http://customer.comcast.com/Pages/HelpNFC.aspx?print=false&id=remotes