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Finding correct codes for Xfinity remotes

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Have two new remotes.  Following the instructions, have been unable to set the correct codes for two small tvs.  Have done it numerous times - both "searching for the code" as well as "checking the codes."  As a consequence am unable to use the new remotes to turn the sets either off or on.  Please help if you can.  Thanks!

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Solution

If they are sylvania or magnavox tv's or an off name brand tv  thos are  known issues.  Anyway here is the link for the remote codes.   Looking on line might help also.

 

http://customer.comcast.com/Pages/HelpNFC.aspx?print=false&id=remotes