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Thanks for your help.
I do suggest that Comcast is going to have their hands full, because the mailing with all the red and capital letters "IMPORTANT ACTION REQUIRED" is really not very clear...
If you have one TV and one Comcast box then you do not need anything else.
Where do I see the "tier"? My bill says XFINITY TV and XFINITY INTERNET.
The TV is hooked via HDMI cable to a gray box that says "Comcast", "Motorola", "HDTV Capable".
What tier of service do you have? How is Comcast now hooked up to your TV(s)?
How do I tell if I need to order a new device from comcast.com/digitalnow? The brochure that just came in the mail says "Check your TVs for digital equipment" then doesn't say how to do that.
Go to solution
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
Find everything you need to know about setting up your wireless gateway.
Get details on weather, traffic, sports and more all from your XFINITY TV on the X1 Platform Dashboard.