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Comcast Repair Service

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I have had 7 appointments scheduled with Comcast to replace the box on the side of my house that is currently broken.  This means that all of the connectors are exposed to the elements.  when it rains, the picture is distorted.  7 times Comcast has FAILED to get this fixed. 


Does anyone have any suggestions on what to do?  I know going to Direct TV is an option, but that company has it's own problems