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Cannot delete DVR recordings

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Cannot delete DVR recordings

I have a series of recordings from August 2017 which I cannot delete. I had a service technician at my home and he was unable to resolve it. Supposedly, these recordings were downloaded to another device and need to be deleted there first. I have no recollection of downloading anything and do not have a device with any downloaded programs. I continue to get an XRE-06034 error. How does this get resolved?
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