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Can't watch DVR'd shows, Remote won't FF, RW, or pause

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Message 1 of 5
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Hello, For a couple of days now I can't watch the shows I have recorded on my DVR. I get a message saying they aren't available. (Less than 50% of DVR space is being used). Also, my remote won't pause, fast forward or rewind live TV for a couple days either. The remote works otherwise (for power, volume, channels, etc - and I did change the batteries just for the sake of trying). What could be wrong? Thanks for any help!

4 REPLIES
Posted by
Cable Expert

Message 2 of 5
2,996 Views

Most of the time power cycling the DVR clears up issues like this.

 

Unplug the AC power for two minutes and power it up again. 




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Posted by
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Message 3 of 5
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Ok, thank you! Will I lose anything I have saved on the DVR?

Posted by
Cable Expert

Message 4 of 5
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Normally your recordings will still be there.




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Posted by
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Message 5 of 5
2,989 Views

I usually keep up with my stuff but some other family members might be a little ticked if they lose theirs! Thanks again...I will try that tomorrow.